Job prospects Software Technical Support Analyst in Alberta

Explore current and future job prospects for people working as a "software technical support analyst" in Alberta or across Canada.

Job opportunities in Alberta

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

Moderate

The employment outlook will be moderate for User support technicians (NOC 22221) in Alberta for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about User support technicians in Alberta:

  • Approximately 7,950 people work in this occupation.
  • User support technicians mainly work in the following sectors:
    • Computer systems design services (NAICS 5415): 33%
    • Information and cultural industries (NAICS 51): 8%
    • Wholesale trade (NAICS 41): 6%
  • The distribution of full-time and part-time workers in this occupation is:
    • Full-time workers: 93% compared to 80% for all occupations
    • Part-time workers: 7% compared to 20% for all occupations
  • 73% of user support technicians work all year, while 27% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 42 weeks for all occupations.
  • 6% of user support technicians are self-employed compared to an average of 15% for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 72% compared to 53% for all occupations
    • Women: 28% compared to 47% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: less than 5% compared to 10% for all occupations
    • high school diploma or equivalent: 20% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: 8% compared to 13% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 33% compared to 19% for all occupations
    • bachelor's degree: 28% compared to 21% for all occupations
    • university certificate, degree or diploma above bachelor level: 8% compared to 9% for all occupations

Breakdown by region

Explore job prospects in Alberta by economic region.

Legend

0 out of 5 stars
Undetermined
1 out of 5 stars
Very limited
2 out of 5 stars
Limited
3 out of 5 stars
Moderate
4 out of 5 stars
Good
5 out of 5 stars
Very good
Location Job prospects
Athabasca–Grande Prairie–Peace River Region Moderate
Banff–Jasper–Rocky Mountain House Region Moderate
Calgary Region Moderate
Camrose–Drumheller Region Moderate
Edmonton Region Moderate
Lethbridge–Medicine Hat Region Limited
Red Deer Region Moderate
Wood Buffalo–Cold Lake Region Moderate

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "software technical support analyst" User support technicians (NOC 22221) or across Canada.

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Labour Market Information Survey
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