Job prospects Customer Service Agent - Airline in the Hamilton–Niagara Peninsula Region

Explore current and future job prospects for people working as "Airline ticket and service agents" in the Hamilton–Niagara Peninsula Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2021-2023), there was a labour shortage for Airline ticket and service agents in the Hamilton–Niagara Peninsula Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Very good

The employment outlook will be very good for Airline ticket and service agents (NOC 64312) in the Hamilton - Niagara Peninsula region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Several positions will become available due to retirements.

Here are some key facts about Airline ticket and service agents in the Hamilton - Niagara Peninsula region:

  • Approximately 190 people worked in this occupation in May 2021.
  • Airline ticket and service agents mainly work in the following sectors:
    • Transportation and warehousing (NAICS 48-49): 86%
    • Retail Trade (NAICS 44-45): 9%
    • Wholesale trade (NAICS 41): 6%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Airline ticket and service agents across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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