Competencies Telemarketing Supervisor in the Southeast Region

Find out what competencies you typically need to work as a telemarketing supervisor in Canada.

Skills Help - Skills

Proficiency or complexity level
Instructing 4 - High Level
Time Management 4 - High Level
Management of Material Resources 4 - High Level
Negotiating 4 - High Level
Management of Financial Resources 4 - High Level
Learning and Teaching Strategies 4 - High Level
Coordinating 3 - Moderate Level
Monitoring 3 - Moderate Level
Management of Personnel Resources 3 - Moderate Level
Reading Comprehension 3 - Moderate Level

Personal Attributes Help - Personal Attributes

Importance
Social Orientation 4 - Highly important
Stress Tolerance 4 - Highly important
Independence 4 - Highly important
Leadership 4 - Highly important
Concern for Others 4 - Highly important
Collaboration 4 - Highly important
Analytical Thinking 4 - Highly important
Attention to Detail 4 - Highly important
Active Learning 3 - Important
Innovativeness 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Sale and Marketing 3 - Advanced Level
Client Service 3 - Advanced Level
Performance Measurement 2 - Intermediate Level
Business Management 2 - Intermediate Level
Clerical 2 - Intermediate Level
Human Resources and Labour relations 2 - Intermediate Level
Languages 2 - Intermediate Level
Mathematics 2 - Intermediate Level
Hospitality 2 - Intermediate Level
Logistics 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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