Competencies Front Desk Clerk (except Hotel) in the Outaouais Region

Find out what competencies you typically need to work as a front desk clerk (except hotel) in Canada.

Skills Help - Skills

  • Switchboard and answering service operators
    Proficiency or complexity level
    Reading Comprehension 2 - Low Level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Negotiating 2 - Low Level
    Social Perceptiveness 2 - Low Level
    Systems Analysis 2 - Low Level
    Coordinating 1 - Lowest Level
    Instructing 1 - Lowest Level
    Monitoring 1 - Lowest Level
  • Telephone operators
    Proficiency or complexity level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Social Perceptiveness 2 - Low Level
    Problem Solving 2 - Low Level
    Critical Thinking 2 - Low Level
    Coordinating 1 - Lowest Level
    Instructing 1 - Lowest Level
    Monitoring 1 - Lowest Level
    Time Management 1 - Lowest Level
  • Receptionists
    Proficiency or complexity level
    Coordinating 2 - Low Level
    Time Management 2 - Low Level
    Management of Personnel Resources 2 - Low Level
    Writing 2 - Low Level
    Numeracy 2 - Low Level
    Reading Comprehension 2 - Low Level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Negotiating 2 - Low Level
  • Hospital admitting clerks
    Proficiency or complexity level
    Time Management 3 - Moderate Level
    Oral Communication: Active Listening 3 - Moderate Level
    Oral Communication: Oral Comprehension 3 - Moderate Level
    Social Perceptiveness 3 - Moderate Level
    Coordinating 2 - Low Level
    Monitoring 2 - Low Level
    Management of Personnel Resources 2 - Low Level
    Writing 2 - Low Level
    Numeracy 2 - Low Level
    Reading Comprehension 2 - Low Level

Personal Attributes Help - Personal Attributes

  • Switchboard and answering service operators
    Importance
    Social Orientation 4 - Highly important
    Independence 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Stress Tolerance 3 - Important
    Concern for Others 3 - Important
    Active Learning 2 - Somewhat important
    Innovativeness 2 - Somewhat important
    Service Orientation 2 - Somewhat important
  • Telephone operators
    Importance
    Social Orientation 4 - Highly important
    Independence 4 - Highly important
    Innovativeness 3 - Important
    Service Orientation 3 - Important
    Stress Tolerance 3 - Important
    Concern for Others 3 - Important
    Collaboration 3 - Important
    Adaptability 3 - Important
    Active Learning 2 - Somewhat important
    Creativity 2 - Somewhat important
  • Receptionists
    Importance
    Social Orientation 4 - Highly important
    Concern for Others 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Service Orientation 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Innovativeness 2 - Somewhat important
  • Hospital admitting clerks
    Importance
    Concern for Others 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Innovativeness 3 - Important
    Service Orientation 3 - Important
    Social Orientation 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Leadership 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

  • Switchboard and answering service operators
    Knowledge level
    Client Service 2 - Intermediate Level
    Clerical 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
  • Telephone operators
    Knowledge level
    Client Service 2 - Intermediate Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Clerical 1 - Basic Level
    Communications and Media 1 - Basic Level
  • Receptionists
    Knowledge level
    Clerical 2 - Intermediate Level
    Client Service 2 - Intermediate Level
    Accounting 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Hospitality 1 - Basic Level
  • Hospital admitting clerks
    Knowledge level
    Clerical 2 - Intermediate Level
    Client Service 2 - Intermediate Level
    Biology 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Mental Health 1 - Basic Level
    Physical Health 1 - Basic Level
    Public Safety and Security 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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