Competencies Citizen Services Officer (CSO) - Government Services near Thunder Bay (ON)
Find out what competencies you typically need to work as a citizen services officer (CSO) - government services in Canada. These skills are applicable to all Employment insurance, immigration, border services and revenue officers (NOC 12104).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Instructing | 3 - Moderate Level |
Digital Literacy | 3 - Moderate Level |
Writing | 3 - Moderate Level |
Reading Comprehension | 3 - Moderate Level |
Oral Communication: Active Listening | 3 - Moderate Level |
Oral Communication: Oral Comprehension | 3 - Moderate Level |
Oral Communication: Oral Expression | 3 - Moderate Level |
Social Perceptiveness | 3 - Moderate Level |
Persuading | 3 - Moderate Level |
Critical Thinking | 3 - Moderate Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Social Orientation | 4 - Highly important |
Concern for Others | 4 - Highly important |
Collaboration | 4 - Highly important |
Attention to Detail | 4 - Highly important |
Active Learning | 3 - Important |
Service Orientation | 3 - Important |
Stress Tolerance | 3 - Important |
Independence | 3 - Important |
Leadership | 3 - Important |
Adaptability | 3 - Important |
Interest Help - Interest
Social
Help - Social jobs
Conventional
Help - Conventional jobs
Enterprising
Help - Enterprising jobs
Knowledge Help - Knowledge
Knowledge level | |
---|---|
Accounting | 3 - Advanced Level |
Clerical | 3 - Advanced Level |
Client Service | 2 - Intermediate Level |
Languages | 2 - Intermediate Level |
Law | 2 - Intermediate Level |
Public Affairs and Government Relations | 2 - Intermediate Level |
Performance Measurement | 1 - Basic Level |
Humanities | 1 - Basic Level |
Economics | 1 - Basic Level |
Business Management | 1 - Basic Level |
- Date modified: