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information technology (IT) support analyst
Posted on November 05, 2024 by Employer details Cloud Forces Technologies Inc
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Startup company. Help desk. Consulting firm. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Computer and technology knowledge: MAC. Linux. MS Windows. Security and safety: Criminal record check. Work conditions and physical capabilities: Work under pressure. Attention to detail. Screening questions: Are you currently a student?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. Experience: 2 years to less than 3 years. Workplace information: Hybrid.- LocationToronto, ON
- Workplace information Hybrid
- Salary$18.00 to $30.00HOUR hourly (To be negotiated) / 8 to 20 hours per week
- Terms of employment Permanent employmentPart time
- Day
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3141255
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
- Startup company
- Help desk
- Consulting firm
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- MAC
- Linux
- MS Windows
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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